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IT Process Maps

A fresh approach to implementing ITIL

During our long careers as ITIL® practitioners we saw that

• ITIL is too complex for most businesses
• ITIL is too costly and too time-consuming to implement
• ITIL often fails to take root in the long term.

A fresh approach was needed.

Therefore we 'translated' ITIL into legible, easy to read process maps in Microsoft Visio® and other process management platforms.

This has been widely accepted with many large - and small - organizations worldwide, using the ITIL® Process Map to implement ITIL faster and at lower cost, with less reliance on expensive consultants.

The ITIL Process Map

The ITIL Process Map is a complete reference process model, designed to serve as a guideline and starting point for your ITIL initiatives.

The ITIL Process Map is 100 % compatible with ITIL 2011 and fully customizable.

To minimize your work effort we offer it as professionally designed, ready-to-use packages for the most widely used process management applications, such as Microsoft Visio®, the ARIS Process Platform™ and iGrafx® Flowcharter®/ Process™.

 

ITIL licensed product

Our ITIL process model is officially licensed by AXELOS.

Product videos

Want to see the ITIL® Process Map in action? Check out our videos!

ITIL webinars

If you have any questions, we are happy to arrange a live webinar.

• Request a webinar now
  (or watch a recording)

IT Process Wiki

Free ITIL Wiki about ITIL 4, ITIL 2011, ITSM, ITIL templates, ...

YaSM

The new, streamlined YaSM process model for service management and ISO 20000.