IT Process Maps

A fresh approach to implementing ITIL

During our long careers as ITIL® practitioners we saw that

A fresh approach was needed.

Therefore we 'translated' ITIL into legible, easy to read process maps in Microsoft Visio® and other process management platforms.

This has been widely accepted with many large - and small - organizations worldwide, using the ITIL® Process Map to implement ITIL faster and at lower cost, with less reliance on expensive consultants.

The ITIL Process Map

ITIL Process Templates - The ITIL Process Map

The ITIL Process Map is a complete reference process model, designed to serve as a guideline and starting point for your ITIL and ISO 20000 initiatives.

The ITIL Process Map is 100 % compatible with ITIL 2011 and fully customizable.

To minimize your work effort we offer it as professionally designed, ready-to-use packages for the most widely used process management applications, such as Microsoft Visio®, the ARIS Process Platform™ and iGrafx® Flowcharter®/ Process™.

The ITIL - ISO 20000 Bridge

There's also an add-on to our ITIL process model specifically for organizations that wish to get certified against ISO 20000: The ITIL - ISO 20000 Bridge.

The Bridge creates the link between the ISO 20000:2011 requirements and ITIL. It is the ideal way to get started with ISO 20000, prepare yourself for the certification audit and keep track of your progress.