IT Process Maps News
Lindau (Bodensee), November 19, 2009
Feedback from our customers suggested that they would welcome an easy-to-use, customizable RACI Matrix for managing the participation of the ITIL roles in the various ITIL processes.
That's why we added an ITIL RACI Matrix to the ITIL Process Map.
Our ITIL process model is officially licensed by AXELOS.
If you are looking for ITIL 4 process templates, read more here!
Want to see the ITIL® Process Map in action? Check out our videos!
If you have any questions, we are happy to arrange a live demo.
Free ITIL Wiki about ITIL 4, ITIL 2011, ITSM, ITIL templates, ...
The new, streamlined YaSM process model for service management and ISO 20000.
Copyright © 2024 IT Process Maps GbR, Germany | Legal notice | Privacy | Disclaimer | GTC and license conditions
Member of itSMF 
"YaSM®" is a registered trademark of IT Process Maps GbR. "ITIL®" is a registered trademark of AXELOS Limited. "IT Infrastructure Library®" is a registered trademark of AXELOS Limited. The "Swirl logo™" is a trade mark of AXELOS Limited. Used under licence from AXELOS Limited. All rights reserved. - "itSMF®" is a registered trade mark of it Service Management Forum International (ITSMFI) in the United Kingdom and other countries. "ARIS™" and "IDS Scheer" are registered trademarks of Software AG. "BIC Process Design®" and "BIC Platform®" are registered trademarks of GBTEC Software AG. "Microsoft®", "Word™", "Excel®", "SharePoint®" and "Visio®" are registered trademarks of Microsoft Corp.