IT Process Maps News
Lindau (Bodensee), March 6, 2013
As you may have noticed, Microsoft has recently published the latest edition of Visio® 2013. The ITIL Process Map (2011 Edition) can be used with this new version of Visio.
The Visio add-in included in the ITIL Process Map (the "ITIL Repository Feature") had to be updated to be compatible with Visio 2013.
The new add-in is compatible with all combinations of Visio 2010 or 2013 and Windows 7 or 8 and offers exactly the same functionality as the previous one.
The good news for our customers is that the process diagrams of the ITIL Process Map do not need to be adapted to work with the new edition of Visio.
As for the add-in, we recommend that you keep the previous version installed as long as you do not switch to Visio 2013, since the latest version of the add-in offers no new functionality.
So you need to take action only once you start using Visio 2013.
If you are an existing customer, you may receive the latest version of the ITIL Visio® add-in, including an updated user manual, free of charge.
To contact us, please
Our ITIL process model is officially licensed by AXELOS.
Want to see the ITIL® Process Map in action? Check out our product videos!
Next date: .
YaSM - the new, streamlined framework for enterprise service management and ITSM.