IT Process Maps News
Lindau (Bodensee), September 7, 2009
For the first time, our "ITIL Service Management Architecture for System Architect" enables you to base your ITIL or Service Management initiatives on a ready-to-use System Architect encyclopedia with a complete representation of the ITIL processes - and to take advantage of the industrial-strength Enterprise Architecture power of System Architect for managing your ITIL processes.
The Service Management Architecture even comes with a number of utilities to enhance the standard System Architect functionality, to make your job of maintaining your ITIL process architecture and related documents much easier.
For more details, please check out the special page on the ITIL Service Management Architecture for IBM System Architect on the LCA web site.
Our ITIL process model is officially licensed by AXELOS.
Want to see the ITIL® Process Map in action? Check out our product videos!
YaSM - the new, streamlined process model for service management and ISO 20000.