IT Process Maps News
Lindau (Bodensee), May 19, 2013
Our videos present all important facts about the structure, contents and usage of the ITIL Process Map and the ITIL - ISO 20000 Bridge.
Examples from familiar ITIL processes - like Service Operation and Incident Management - explain how the ITIL process models, checklists and the RACI matrix can be used in practice to support your ITIL initiative.
We look forward to welcoming you on YouTube: ITIL Process Map @ YouTube
Our ITIL process model is officially licensed by AXELOS.
Want to see the ITIL® Process Map in action? Check out our product videos!
YaSM - the new, streamlined process model for service management and ISO 20000.