ITIL Process Map for PRIMERO
ITIL Reference Model for the web-based PRIMERO platform
On this Page:
- Highlights: ITIL Process Map for PRIMERO
- Contents in Detail
- License Model & Specifications
- Additional Information
Highlights: ITIL Process Map for PRIMERO
|Special Features for PRIMERO™:||
|License Model:||Simple license model based on sites - no recurring subscription fees|
Contents in Detail: PRIMERO ITIL Process Map
Hierarchical Structure of the ITIL Reference Model for PRIMERO
PRIMERO illustrates the ITIL processes and their interrelationships using a top-down approach. Four layers of detail allow you to drill down to ever more detailed views - all within a single web site.
Top Level: The ITIL Service Lifecycle
The ITIL core disciplines and their interrelationships on one single page. This is the main entry point into the PRIMERO ITIL reference model.
ITIL Core Disciplines and Main Processes
The higher levels of detail (ITIL core disciplines and main processes) show how the ITIL processes are interconnected:
The above information is inherited from the next lower level of detail.
On the lowest level of detail, the ITIL Reference Model for PRIMERO contains 126 sub-processes with all relevant information:
PRIMERO Object Lists
Objects ("elements") are the building blocks of the ITIL Process Map for PRIMERO; they can be easily accessed through sortable and filterable lists.
Indices of ITIL Processes, Glossary Terms and Roles
Sortable and filterable lists can be created for the elements of type process, information object and role.
This is also where modifications to the objects are done - for example, if a process description needs to be changed.
Checklists & Document Templates
More than 100 checklists/ document templates in Microsoft Word™ format can be accessed through hyperlinks. The checklists explain all main process outputs in detail.
Accompanying Documentation of the PRIMERO ITIL Process Map
Additional documents help you to get started with ITIL and the PRIMERO ITIL Process Map.
License Model & Specifications: PRIMERO ITIL Process Map
|Coverage:||Complete ITIL Service Lifecycle (ITIL V3 2011 Edition)
|Platform/ Environment:||PRIMERO Version 1.6.0 or above (no PRIMERO license included)|
|Language Versions:||English, German or multi-language (German/English)|
|License Model:||Licenses to use the product are granted on a per-site basis, where a site is defined as a single company location or a cluster of adjacent company locations within one geographic region of a country. Each site is entitled to use the product without limitation of time, number of users and number of copies.|
Additional Information: PRIMERO ITIL Process Map
|Get answers to your questions||Contact us at IT Process Maps to ask further questions or use our Registration Form to schedule a live web presentation.|
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