IT Process Maps News

YaSM - Yet another Service Management Model

  Pfronten, August 30, 2014

The new, streamlined YaSM service management framework provides guidance (best practices) for organizations in the business of delivering services.
YaSM and other service management frameworks.

We are very excited about reaching this big milestone: Getting there meant several years of hard work, but now we are able to present a shiny new service management framework with lots of fresh ideas.

With the launch of YaSM we are also starting the YaSM Blog, where we will highlight specific aspects of YaSM. The first blog posts explain why we created YaSM and introduce the YaSM Wiki: