IT Process Maps News

The ITIL Process Map 2011 Edition with official ITIL License

  Pfronten, March 25, 2012

A significant milestone has been reached in updating the ITIL Process Map to ITIL 2011 and ISO/IEC 20000:2011. Our ITIL process model has now successfully passed a thorough review by APMG. The ITIL Process Map is thus the first independently assessed process model for ITIL 2011 on the market!
ITIL Process Map 2011 ITIL Licensed

As one of the final steps in the project to update our products to the latest versions of ITIL and ISO 20000, the changes to the ITIL Process Map and its add-on for ISO 20000 projects (the ITIL - ISO 20000 Bridge) had to undergo an official review by APMG.

During the review, an officially appointed assessor verified the technical quality and correctness of our products, as well as its alignment with the principles of Cabinet Office best practice guidance.

This review has now been successfully completed, so the next product version, compatible with ITIL V3 2011 Edition and ISO/IEC 20000:2011, will continue to feature the "ITIL® Licensed Product" logo.