The ITIL Process Map is a complete ITIL Reference Process Model, presenting the ITIL contents in a graphical, clearly structured and navigable way. The ITIL Process Map is available for the established ITIL Version 2 and the new ITIL Version 3.

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Our customers are eligible for the following upgrades, paying only the difference in price compared to their previously purchased product:

Upgrade from any ITIL V2 version of the ITIL Process Map V2 (e.g. Microsoft Visio™, QMAP™ or ARIS™) to the new versions covering ITIL V3

Product Versions of the ITIL Process Map V3

The ITIL Process Map V3 is available in English and German for the most widely used Process Management Applications:

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