Versions of the ITIL Process Map

The ITIL Process Map contains complete and professionally designed process templates for all standard ITIL processes. It supports an IT organization in all the necessary steps from the planning of an ITIL or ISO 20000 initiative through to a transformed IT organization, working along Best-Practice principles.

 

Process Model for ITIL V3

ITIL Process Map V3

The ITIL Process Map V3 offers complete coverage of the ITIL V3 Service Lifecycle with the five core disciplines Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement.

Our process model is completely ISO 20000 compliant.

The ITIL Process Map is organized in a consistent and hierarchical way. Process overviews and detailed process flows in four layers illustrate the interrelations of the IT Service Management processes and allow drilling down into details.

The ITIL Process Map V3 Factsheet ITIL V3 Templates is available in English, Spanish and German for the following platforms:

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Under the banner of "KLC Alliance", a partnership between Lea-Cox and Associates and IT Process Maps GbR, we also provide the

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Process Model for ITIL V2

The ITIL Process Map V2 for the established ITIL Version 2 offers complete coverage of the Service Delivery and Service Support processes.

Our process model for ITIL V2 is available in English and German for the following platforms:

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