Versions of the ITIL Process Map

The ITIL Process Map explains how ITIL really works and does away with the need to sift through numerous ITIL books with thousands of pages. It is available for the most commonly used process management platforms.

Process model for ITIL V3 (2011 Edition)

Platforms ITIL

The ITIL Process Map offers complete coverage of the ITIL Service Lifecycle (Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement).

Our ITIL process model is also completely ISO 20000 compliant.

We provide the ITIL Process Map in English and German for the following platforms:

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