Versions of the ITIL Process Map
The ITIL Process Map explains how ITIL really works and does away with the need to sift through numerous ITIL books with thousands of page. It is available in English or German for the most commonly used process management platforms.
On this Page:
Process Model for ITIL V3
The ITIL Process Map V3 offers complete coverage of the ITIL V3 Service Lifecycle with the five core disciplines Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement.
Our ITIL process model is completely ISO 20000 compliant.
The ITIL Process Map V3 ![[⇓]](/images/user_interface/icon_download.jpg "Download: Factsheet ITIL Process Map V3 [.PDF]"){kind=icon}
is available in English and German for the following platforms:
- Microsoft Visio™
- ARIS Process Platform™ by IDS Scheer (Software AG)
- IBM® Rational® System Architect® (provided under a partnership between Lea-Cox and Associates in the UK and IT Process Maps GbR in Germany)
- Corel iGrafx® Flowcharter™/ Process™
- Aeneis™ of Intellior AG
- QMAP/ QViS Professional™
- Holocentric™ Modeler
- Primero™
Process Model for ITIL V2
The ITIL Process Map V2 for the established ITIL Version 2 offers complete coverage of the Service Delivery and Service Support processes.
Our process model for ITIL V2 is available in English and German for the following platforms:
- Microsoft Visio™
- ARIS Process Platform™ by IDS Scheer (Software AG)
- Corel iGrafx® Flowcharter™/ Process™
- QMAP/ QViS Professional™
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