ITIL Process Map for iGrafx
On this Page:
- Highlights: iGrafx ITIL Process Map
- Contents in Detail
- License Model & Specifications
- Additional Information & Downloads
Highlights: iGrafx® ITIL Process Map
|Design:||Flowcharts in typical iGrafx notation illustrate the ITIL processes and provide a reference that can be easily understood and maintained:
|Special Features for iGrafx™ Flowcharter™/ Process™:||
|License Model:||Simple license model based on sites - no recurring subscription fees|
To get a good first impression of the ITIL Process Map, take a look at our product videos.
Contents in Detail: ITIL V3 Process Model 2011 Edition for iGrafx®
ITIL Reference Processes
ITIL Process Diagrams in four layers illustrate the interrelations of processes and allow you to navigate to the next level of detail.
Level 0: The ITIL Service Lifecycle
The ITIL core processes and their interrelationships on one single page. This is the main entry point into the ITIL process model.
Level 1: A Process Model for each of the ITIL Core Disciplines
A set of 5 overview process models, one for each of the ITIL core volumes, illustrating the ITIL big picture.
Level 2: ITIL Main Processes
A set of 24 overview process models for the ITIL main processes (e.g. Change Management). The iGrafx Overview Diagrams show on one single page what an ITIL process is about. From here, the viewer is able to open detailed BPMN process diagrams on the sub-process level using hyperlinks.
Level 3: Detailed ITIL Process Models
The ITIL Process Map for iGrafx comprises 126 detailed process flowcharts for all ITIL processes. The detailed ITIL models contain
ITIL RACI Matrix
An ITIL RACI Matrix illustrates the participation of the ITIL roles in the various ITIL processes:
RACI Matrix in Excel Format
Our ITIL RACI Matrix comes in the form of an Excel table. This makes it easy for you to adapt the matrix to the specific needs of your organization.
To learn more, please have a look at our special page on the ITIL RACI Matrix.
Additional iGrafx Reference Models
Additional diagrams provide direct access to all processes and sub-processes and an overview of the shape types used in the iGrafx process model:
ITIL Process Index
For each of the ITIL core volumes, all processes and sub-processes are depicted in a hierarchical way on one single page. The process indices make it possible to see at a glance what processes are there. All detailed process flowcharts are directly accessible from this page via links.
A legend page explains the different types of shapes used in the ITIL model.
Checklists & Document Templates
Many Data Object shapes in the process diagrams are linked to additional "Checklists" which provide more details on these objects - and can often be used as templates. All in all, there are more than 100 ITIL checklists and document templates in Microsoft Word™ format, explaining all important ITIL process outputs in detail.
Additional documents help to get started with ITIL and the ITIL process models for iGrafx.
License Model & Specifications: iGrafx ITIL Process Map
|Coverage:||Complete ITIL Service Lifecycle (ITIL V3 2011 Edition)
|Platform/ Environment:||iGrafx™ Flowcharter™/ Process™ 2009 or above (no iGrafx™ license included)|
|Language Versions:||English or German|
|License Model:||Licenses to use the product are granted on a per-site basis, where a site is defined as a single company location or a cluster of adjacent company locations within one geographic region of a country. Each site is entitled to use the product without limitation of time, number of users and number of copies.|
|Product Specification:||The complete product specification provides all the details on the ITIL Process Map for iGrafx.|
Additional Information: iGrafx ITIL Process Map
|Product Videos||For a first introduction to the ITIL Process Map, take a look at our product videos.|
|Download screenshots of the ITIL Process Map for iGrafx with zoomable images of the different types of process models, and a full overview of the process models and checklists contained in the ITIL Process Map.|
|The factsheet on the ITIL Process Map for iGrafx with a description of the iGrafx ITIL Process Map's features, contents and use cases on two pages.|
|Get answers to your questions||Contact us at IT Process Maps to ask further questions or use our Registration Form to schedule a live web presentation.|
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