ITIL Process Map V2 for Microsoft Visio |
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ITIL Process Map V2
for
Microsoft Visio™ |
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Product Description:
ITIL Process Map V2 for Microsoft Visio™
The version of the ITIL Process Map V2 specifically for Microsoft Visio™, featuring ITIL-specific Master Shapes and Stencils, as well as an Access database used as a central repository for the various ITIL acronyms, process definitions and roles
- Platform: Microsoft Visio™ from version 2003 onwards;
(no Microsoft Visio™ licence included)
- ITIL Coverage and Version: ITIL Version 2;
a later upgrade to ITIL V3 is covered by our Upgrade Guarantee.
- Language Versions: English, German
When using the ITIL Process Map V2 for Microsoft Visio™ in your IT Service Management projects you are not subjected to any restrictions - as with any process model created by yourself, all files and objects are able to be added, changed or deleted.
Contents: ITIL Process Map V2 for Microsoft Visio™
- Complete ITIL V2 Reference Process Model for Service Support and Service Delivery
- Five levels of detail with approx. 100 individual models, from a high-level view of IT Service Management down to detailed process chains
- Repositories with ITIL glossary terms, roles and KPIs
- ITIL checklists
- Additional reference information on ITIL implementation and ISO 20000
Product Specification: ITIL Process Map V2 for Microsoft Visio™
- See the product specification
 on the ITIL Process Map V2 for Microsoft Visio™ with a full list of the ITIL Process Map's features and contents
Additional Information
- FAQs on ITIL, ISO 20000 and the ITIL Process Map
- Contact us to ask further questions or request a sample
„Microsoft™“ and „Visio™“ are registered trademarks of Microsoft Corp.
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