ITIL Process Map V3 for ARIS
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A complete ITIL V3 |
- Highlights: ARIS ITIL Process Map V3
- Contents in Detail
- Licence Model & Specifications
- Additional Information & Downloads
On this Page:
Highlights: ARIS ITIL Process Map V3
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| Design: | Process models in ARIS notation illustrate the ITIL processes and provide a reference that can be easily understood and maintained:
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| Special Features for ARIS™: |
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| Licence Model: | Simple licence model based on sites - no recurring subscription fees |
To get a good first impression of the ITIL Process Map V3, take a look at our product videos. |
Contents in Detail: ARIS ITIL Process Map V3
ITIL V3 Reference Model for ARIS
Process Overview and Detail Diagrams in four layers illustrate the interrelations of processes and allow to navigate to the next level of detail.
Level 0 in ARIS: The ITIL V3 Service LifecycleThe ITIL V3 core disciplines and their interrelationships on one single page. This is the main entry point into the more detailed ARIS ITIL reference model. |
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Level 1 in ARIS: ITIL V3 Core DisciplinesA set of 5 ARIS Overview Diagrams for each of the ITIL core volumes, illustrating the ITIL V3 big picture. |
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Level 2 in ARIS: ITIL V3 Main ProcessesA set of 20 Overview Diagrams for the ITIL V3 main processes (e.g. Change Management). The ARIS Overview Diagrams show on one single page what an ITIL V3 process is about. The viewer is able to zoom in on the detailed process descriptions. |
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Level 3 in ARIS: ITIL V3 Process DetailsThe ITIL Process Map V3 comprises 104 detailed process flows (Event-Driven Process Chains - EPCs) for all ITIL V3 processes. The ARIS ITIL EPCs contain
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ITIL RACI Matrix
The ARIS ITIL RACI Matrix illustrates the participation of the ITIL roles in the various ITIL V3 processes:
Integrated RACI MatrixOur ITIL RACI Matrix comes in the form of an ARIS Matrix model. This means the matrix is automatically updated when roles are added to or removed from process diagrams. To learn more, please have a look at our special page on the ITIL RACI Matrix. |
Additional Reference Diagrams of the ARIS ITIL Process Map V3
Additional diagrams offer direct access to the different object types used in the ARIS process models:
Information Objects/ ITIL GlossaryThe ITIL Glossary contains the ITIL V3 terms and acronyms - information objects which are used in various parts of the ARIS ITIL reference model to define process in- and outputs. Whenever information objects are needed within the ARIS process models, they can simply be picked from this repository. Every information object features an ITIL compliant definition. |
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ITIL Process IndexFor each of the ITIL V3 core volumes, all processes and sub-processes are depicted in a hierarchical way on one single page. The ARIS process indices make it possible to see at a glance what processes are there. All ITIL reference models are directly accessible from this page via links. |
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ITIL RolesThe ARIS ITIL Process Map contains an inventory of all the ITIL standard roles, complete with their descriptions. The ITIL roles are used within the detailed process descriptions to illustrate the responsibilities for performing single activities. |
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Front Page of the ARIS ITIL Reference ModelA Front Page offers direct access to the various ARIS reference models and accompanying documents. |
Checklists & Document Templates
84 checklists and document templates in Microsoft Word™ format are used to enhance the ARIS activity flows, describing some aspects of a process in more detail if necessary.
Example:A checklist "CAB Agenda" is provided as part of the Change Management process to further explain the typical responsibilities of the Change Advisory Board. |
Accompanying Documentation of the ARIS ITIL Process Map
Additional documents help to get started with ITIL and the ARIS ITIL Process Map V3.
Introduction into ITIL and the ARIS ITIL Process MapThis document contains a brief introduction into ITIL and explains how the ITIL Process Map V3 for ARIS was created from the ITIL books. |
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ITIL Implementation GuideITIL implementation projects are characterized by a typical course of action, independent of the size of the company and its core business. This made it feasible to devise a time-tested project blueprint which can serve as a guideline for a wide range of ITIL and ISO 20000 initiatives. |
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ITIL Process Metrics (Key Performance Indicators - KPIs)Process Owners use objective quality criteria to assess whether their processes are running "well". To support the selection of suitable KPIs, the ARIS ITIL Process Map contains a choice of suitable metrics for the most important ITIL V3 processes. |
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PDF Quick ReferencesAdditional PDF documents can be used as printouts to have quick access to the following information:
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Licence Model & Specifications: ARIS ITIL Process Map V3
| Coverage: | Complete ITIL V3 Service Lifecycle
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| Platform/ Environment: | ARIS Process Platform™ version 6.2 or higher (no ARIS™ licence included) |
| Language Versions: | English or German. Spanish (upon request) |
| Licence Model: | Licenses to use the product are granted on a per-site basis, where a site is defined as a single company location or a cluster of adjacent company locations within one geographic region of a country. Each site is entitled to use the product without limitation of time, number of users and number of copies. |
| Product Specification: | The complete product specification |
Additional Information & Downloads: ARIS ITIL Process Map V3
| Product Videos | For a first introduction to the ITIL Process Map V3, take a look at our product videos. |
| Screenshots [.PDF] |
Download screenshots of the ITIL Process Map V3 for ARIS |
| Factsheet [.PDF] |
The factsheet on the ITIL Process Map V3 for ARIS |
| Get answers to your questions | Contact us to ask further questions or use our Registration Form to schedule a live web presentation. |
"ARIS" and "ARIS Process Platform™" are registered trademarks of IDS Scheer AG.







