ITIL Process Map V2 for ARIS

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ITIL-V2-compliant Reference Model for the ARIS Process Platform™

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Product Description: ITIL Process Map V2 for ARIS™
Contents
Product Specification
Additional Information

Product Description: ITIL Process Map V2 for ARIS™

The version of the ITIL Process Map V2 adapted for the ARIS Process Platform™, a leading Process Management Application from IDS Scheer AG. It makes consistent use of ARIS™ features like object instances, attributes and hierarchically structured models.

Platform: ARIS Process Platform™ by IDS Scheer AG, from version 6.2 onwards;
(no ARIS™ licence included)
ITIL Coverage and Version: ITIL Version 2
Language Versions: English, German, or combined English/ German

When using the ITIL Process Map V2 for the ARIS Process Platform™ in your IT Service Management projects you are not subjected to any restrictions - as with any process model created by yourself, models and objects are able to be added, changed or deleted.

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Contents: ITIL Process Map V2 for the ARIS Process Platform™

Complete ITIL V2 Reference Process Model for Service Support and Service Delivery
Five levels of detail with approx. 100 individual models, from a high-level view of IT Service Management down to detailed process chains
Repositories with ITIL glossary terms, roles and KPIs
ITIL checklists
Additional reference information on ITIL implementation and ISO 20000

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Product Specification: ITIL Process Map V2 for ARIS™

See the product specification on the ITIL Process Map V2 for the ARIS Process Platform™ with a full list of the ITIL Process Map's features and contents