Our ITIL Reference Model presents the ITIL V3 contents in a graphical, clearly structured and navigable way. The demo is a flash animation which explains the structure of the reference models and allows you to zoom in on details.

It gives you an understanding of how the ITIL Process Map V3 works and what it can do for you.

The demo shows contents from the new ITIL V3 Service Transition and Change Management processes, including the

high-level view of the ITIL V3 Service Lifecycle (Level 0)
overview of the Service Transition process (Level 1)
overview of the Change Management process (Level 2)
detailed process flow for the process "Change Assessment by the Change Manager" (Level 3)