IT Process Maps News
Pfronten, September 6, 2014
Everyone exploring the YaSM Wiki will quickly realize that it is a very good free introduction to the concepts for managing services. It contains a wealth of unique and high-quality content and provides a complete overview of the YaSM framework:
YaSM incorporates the key principles of other service management frameworks and standards such as ISO 20000, CMMI-SVC, USMBOK and COBIT - and it is particularly well aligned with ITIL® so that everyone well versed in ITIL will instantly feel at home.
Our ITIL process model is officially licensed by AXELOS.
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YaSM - the new, streamlined framework for enterprise service management and ITSM.