IT Process Maps News
Pfronten, September 6, 2014
Everyone exploring the YaSM Wiki will quickly realize that it is a very good free introduction to the concepts for managing services. It contains a wealth of unique and high-quality content and provides a complete overview of the YaSM framework:
YaSM incorporates the key principles of other service management frameworks and standards such as ISO 20000, CMMI-SVC, USMBOK and COBIT - and it is particularly well aligned with ITIL so that everyone well versed in ITIL will instantly feel at home.
Our ITIL process model has successfully passed an official review by APMG.
Want to see the ITIL Process Map in action? Check out our product videos!
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YaSM - the new, streamlined framework for enterprise service management and ITSM.