IT Process Maps News

Now in the new channel layout: The ITIL Process Map on YouTube

  Pfronten, May 19, 2013

The IT Process Maps YouTube channel now presents itself in the recently introduced new lay-out.
Now in the new channel layout: ITIL and the ITIL Process Map on YouTube

Our videos present all important facts about the structure, contents and usage of the ITIL Process Map and the ITIL - ISO 20000 Bridge.

Examples from familiar ITIL processes - like Service Operation and Incident Management - explain how the ITIL process models, checklists and the RACI matrix can be used in practice to support your ITIL initiative.

We look forward to welcoming you on YouTube: ITIL Process Map @ YouTube