IT Process Maps News
Pfronten, May 19, 2013
Our videos present all important facts about the structure, contents and usage of the ITIL Process Map and the ITIL - ISO 20000 Bridge.
Examples from familiar ITIL processes - like Service Operation and Incident Management - explain how the ITIL process models, checklists and the RACI matrix can be used in practice to support your ITIL initiative.
We look forward to welcoming you on YouTube: ITIL Process Map @ YouTube
Our ITIL process model is officially licensed by AXELOS.
Want to see the ITIL® Process Map in action? Check out our product videos!
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