IT Process Maps: News

New: The ITIL Process Map now also in Spanish

[24 February 2010]

The ITIL Process Map V3 and the ITIL - ISO 20000 Bridge are now also available in Spanish.

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New: The ITIL Wiki (Spanish) - El Wiki de ITIL (español)

[10 January 2010]

IT Process Maps starts the new year with the introduction of a Spanish version of the successful ITIL Wiki.

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ITIL RACI Matrix for the ITIL Process Map V3

[19 November 2009]

New: A User-friendly RACI Matrix in the form of an Excel spreadsheet is now part of the ITIL Process Map V3.

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Distribution Partner for the Nordic Countries (Scandinavia)

[25 October 2009]

We are happy to announce that we are now able to offer a regional contact in the Nordic Countries for any inquiries about our ITIL Reference Model.

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ITIL V3 Reference Model for IBM Rational System Architect

[07 September 2009]

IT Process Maps teamed up with Lea-Cox and Associates, UK, under the banner of "KLC Alliance" to create the first ITIL V3 Reference Process Model for IBM® Rational® System Architect® available on the market.

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Distribution Partner for the Middle East

[08 May 2009]

We are happy to announce that we are now able to offer a regional contact in the Middle East for any inquiries about our ITIL Reference Model.

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Excel Repository for the ITIL Process Map V3 - Visio Version

[15 March 2009]

With a new Excel Repository we made the Visio version of the ITIL Process Map V3 still more user-friendly: In contrast to the previously used standard MS Visio functionality, the Excel Repository makes it much more comfortable for you to pick ITIL Processes, Data Objects, Roles, and Checklists from the Repository while modifying the ITIL process diagrams.

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New International Distribution Partners

[1 March 2009]

As we see our customer base grow on an international scale, we are happy to formally announce new partnerships for Australasia, the UK and the US.

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ITIL Process Map V3 for Visio, ARIS und iGrafx

[1 December 2007]

The ITIL Process Map V3 for the most recent Version 3 of ITIL (ITIL V3) is ready.

Our ITIL V3 process templates now cover the complete ITIL V3 Service Lifecycle: Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement.

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