"Do-it-Yourself"-ITIL?
In truth, it would not be sincere to advocate this.
But most of our customers experience that, using our process models, they are able to start on their own. Rather than going outright for a full-blown ITIL consulting package, external advice from consulting companies is only purchased when needed, for specific parts of the implementation project.
This is achieved by using our ITIL Process Map and its accompanying Project Manual as a guideline and starting point, a product at a cost comparable to a very small number of consulting days.
What is more, reorganisation projects (like ITIL implementations) tend to fail if they are driven mainly by external advisors. Ultimately, success can only be secured if all internal staff is closely involved, so there is no real alternative to taking the project into your own hands.
The ITIL Process Map - Now also for ITIL V3
The ITIL Process Map is designed to support your ITIL and ISO 20000 initiatives:
ITIL Process Map V3 - the ITIL V3 reference process model compatible with the new ITIL Version 3 for the most widely used Process Management Applications:
ITIL Process Map V2 - the ITIL V2 reference process model compatible with the established ITIL Version 2, available for Visio™, ARIS™ and other platforms.
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